Welcome back to Torre Abbey!
We are pleased to be able to welcome you back to Torre Abbey.
With the safety of visitors and staff at the forefront of our reopening, things will look and feel a little different on your visit.
All visitors will be required to pre-book in advance of their visit, with each timed slot admitting up to six people from one visiting group entering at a time.
Our opening days have also been reduced to allow time for additional cleaning to be carried out.
Before booking your visit, please ensure you read all information on this page.
Visitors from outside of the area
The UK government is working with local authorities and the public to contain and manage local COVID-19 outbreaks.
For those living under the highest level of restrictions the government advice is to avoid travelling outside of the very high alert level area you live in, other than for work, education or youth services or to meet caring responsibilities.
The safety of our staff and local community is paramount, and with this in mind we will be unable to accept bookings from anyone travelling from an area that is under Local COVID alert level: very high restrictions.
Anyone under the highest level of restrictions who has already pre-booked a visit will be offered a full refund.
We thank you for your understanding in this matter and look forward to welcoming you to Torre Abbey at a later date.
On Friday 31 July the government announced changes to when face coverings must be worn.
From Saturday 8 August, the latest guidance states that members of the public will be required to wear a face covering when visiting museums, galleries or other indoor tourist, heritage or cultural sites.
Anyone who has made a booking to visit us from Saturday 8 August, will be required to wear a face covering before entering the house. Please see the latest guidance (at the link above) for any exemptions. We would suggest that any vulnerable visitors book to see us on a Tuesday morning, which we have reserved for those who have been shielding, or those who are at a moderate risk of coronavirus (see below).
To protect all visitors and our staff please do not book to visit, or visit us if you or anyone in your household is displaying COVID-19 symptoms.
Face coverings cannot be purchased from us, therefore please remember to bring your own. You can find out how to make your own face covering here.
Face coverings do not need to be worn in our gardens.
We reserve the right to refuse admission if you do not agree with our health and safety procedures.
Opening days and times
Tuesday (mornings reserved for vulnerable visitors and their household/family group), Wednesday, Friday and Saturday from 10am until 5pm (last entry at 3pm).
Closed on Sunday, Monday and Thursday
Planning your visit
- All visitors (including 1196 Club and FOTA members) are required to book online ahead of their visit. Pre-booked tickets will be for a specified time and allow you two and a half hours to enjoy the house and gardens.
- A maximum of six people from the same visiting group will be able to enter on each pre-booked slot
- Subject to availability tickets can be purchased on the door
- Only card payments will be accepted, contactless if you can
- If it is raining on the day of your visit, you will be able to use the garden part of your ticket to return on another day. This must be pre-booked.
- On Tuesday’s the house and gardens are open to vulnerable visitors only, especially those that have been shielding. For further information please contact us.
Tuesday Mornings are for vulnerable visitors
We are encouraging anyone who is at moderate risk (clinically vulnerable) to come on Tuesdays. You are welcome to visit with your family/household group. People who are moderate risk from coronavirus include people who:
- are 70 or older
- have a lung condition that's not severe (such as asthma, COPD, emphysema or bronchitis)
- have heart disease (such as heart failure)
- have diabetes
- have chronic kidney disease
- have liver disease (such as hepatitis)
- have a condition affecting the brain or nerves (such as Parkinson's disease, motor neurone disease, multiple sclerosis or cerebral palsy)
- have a condition that means they have a high risk of getting infections
- are taking medicine that can affect the immune system (such as low doses of steroids)
- are very obese (a BMI of 40 or above)
- are pregnant - see advice about pregnancy and coronavirus
What to expect during your visit
- Our reassuring and fully trained staff will be on hand to greet you and will explain our new health and safety measures
- All visits will be timed, with restricted numbers and limited queuing
- Clear social distancing signage in all public area
- Clearly signed one-way systems around the house and gardens
- Hand sanitisation stations throughout the house and gardens
- Regular cleaning on the house and toilet facilities
We want everyone to safely enjoy their visit to Torre Abbey. We thank you in advance for your patience and understanding in following our new visitor guidelines. Please note we reserve the right to ask visitors to leave if they are not following our safety procedures.
Vouchers and discounts
Please note, we will not be accepting any discount vouchers or money-off coupons while we are operating at greatly reduced capacity. This is due to increased health and safety measures put in place as a result of COVID19. Thank you for your understanding.