Disability & access
Come and enjoy your visit exploring our stunning buildings and impressive displays, world-class collections and exhibitions complemented by modern amenities and special accessibility features. Much of the main building is accessible via wheelchair or mobility scooters. Lifts operate to all floors and step lifts are in place where short flights of stairs exist. Many areas of our gardens can be reached by those using mobility aids. Our staff will be delighted to open a side garden gate should this be required. There are plenty of chairs and benches throughout the main building and garden to allow visitors to rest should they wish. For any accessibility queries please speak to us in advance of your visit.
To find out more about access please see our full access statement.
Should you have any other requests or requirements, or suggestions for how we can make Torre Abbey Museum even more accessible, please do not hesitate to get in touch.
A brand new Visual Guide to Torre Abbey is now available to help you plan your visit before you travel to Torre Abbey. It is part of a suite of guides prepared for the English Riviera UNESCO Global Geopark and funded by Torbay Council’s Voluntary and Community Sector Covid 19 Grants Scheme, as part of the Geopark Covid Transformation Project 2020.
We have also created a new 360 Digital Virtual Tour thanks to a grant from the South West Museum Development Recovery Grant Scheme. This means you can now fully explore our house and gardens from your mobile, laptop, tablet or even with a virtual reality headset.
Small vehicles can drop passengers and Blue Badge-holders during opening hours close to the main entrance - 11am to 5pm, 7 days a week. We also have three Blue Badge parking spaces close to the entrance. Wheelchair users and people with mobility scooters, pushchairs and buggies can access the main entrance.
Lifts and level access ensure that the almost all of the buildings, gardens and displays can be enjoyed. There is a lift to all floors, as well as two step lifts to other areas of the house. These step lifts are unable to take a motorised wheelchair, but we do have manual wheelchairs which can be borrowed free of charge.
Many areas of our gardens can also be reached by those in a wheelchair or people with limited mobility. Our staff will be delighted to open a side garden gate that allows you to visit the gardens, as well as our Victorian palm house. Please speak to a member of staff when you arrive.
Torre Abbey also has accessible toilets, as does the café, which also features a wide door with push button entry and baby changing facilities.
Assistance dogs are welcome at the museum. Non-assistance dogs cannot enter the house or gardens but are very welcome in our café. Our staff will be happy to provide drinking water for your dog.
If a visitor is unable visit the museum without a carer, the carer will be admitted to paying exhibitions and events free of charge. Please explain your situation when buying your ticket.